LEGAL

Privacy Policy

Last updated: May 2026

Marley & Max Cannabis Co (“Marley & Max”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website: https://marleymax.co.za

1. Who We Are

Marley & Max Cannabis Co is a South African cannabis and wellness brand offering wellness products, educational content, memberships and related services through our website and social platforms.

2. Information We Collect

We may collect the following information:

• Name and surname
• Email address
• Phone number
• Billing and delivery information
• IP address and browser information
• Website usage and analytics data
• Account and membership information
• Comments or enquiries submitted through our website

3. How We Collect Information

Personal information may be collected when you:

• Create an account
• Place an order
• Join our membership program
• Submit a contact form
• Subscribe to newsletters or promotions
• Leave comments on our website
• Interact with our website through cookies and analytics tools

4. Comments

When visitors leave comments on the website, we collect the information shown in the comments form, including the visitor’s IP address and browser user agent string to assist with spam detection and website security.

An anonymised string generated from your email address may be provided to the Gravatar service to determine whether you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/

5. Media Uploads

If you upload images to our website, you should avoid uploading images containing embedded location data (EXIF GPS). Other visitors may be able to download and extract this information from uploaded images.

6. Cookies

Our website uses cookies to improve user experience, website functionality and analytics.

Cookies may be used to:

• Remember login details and preferences
• Store shopping cart information
• Improve website performance and security
• Analyse website traffic and visitor behaviour

You may disable cookies in your browser settings, although some website features may not function correctly.

7. Embedded Content From Other Websites

Articles or pages on this website may include embedded content such as videos, images or social media feeds. Embedded content from external websites behaves in the same manner as if you visited those websites directly.

These third-party websites may collect information about you, use cookies, and monitor your interaction with their content.

8. How We Use Your Information

We use your information to:

• Provide products and services
• Process orders and payments
• Manage memberships and accounts
• Respond to enquiries and customer support requests
• Improve website functionality and user experience
• Send important service or order notifications
• Comply with legal and regulatory obligations

9. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may only be shared with trusted service providers where necessary for:

• Payment processing
• Website hosting and security
• Courier and delivery services
• Spam detection and fraud prevention
• Legal or regulatory compliance

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including legal, accounting and administrative obligations.

Comments and related metadata may be retained indefinitely for moderation and follow-up purposes.

11. Your Rights Under POPIA

In accordance with South African law, you have the right to:

• Request access to your personal information
• Request correction or deletion of your information
• Object to certain processing activities
• Withdraw consent where applicable
• Lodge a complaint with the Information Regulator of South Africa

12. Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure or alteration.

However, no online platform can guarantee absolute security.

13. Age Restriction

This website is intended for adults only. By using this website, you confirm that you are at least 18 years of age or older and legally permitted to access the products and services offered.

14. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us: